Transport

BSL users will have safe, fair and inclusive access to public transport and the systems that support all transport use in Scotland

By 2020

Scottish Ministers will

  • 50

    Ensure that transport users, including BSL users, can participate in the on-going feedback process of the ‘Going Further: Scotland’s Accessible Travel Framework’.

  • 51

    Research technological solutions for providing accessible information in transport hubs (for example train stations, airports etc.)

  • 52

    Create guidance for passengers who use BSL on how to contact transport providers when things go wrong on a journey.

  • 53

    Develop training for transport providers which includes strategies for communicating with BSL users.